Terms of Service

1. About these terms

These terms govern your use of the Crate Pilot website at cratepilot.com (the “Website”), operated by LogStack (“Crate Pilot”, “we”, “us”).

By using the Website you agree to these terms. If you do not agree, please do not use it. Use of the Crate Pilot software itself is governed by a separate written agreement.

2. Use of the Website

You may use the Website for lawful purposes only. You must not attempt to disrupt it, gain unauthorised access, scrape it at a rate that harms its operation, or submit unlawful, false or malicious content through our forms.

3. Information is general

Content on the Website describes our products in general terms and may change without notice. It is not an offer. Quotations are customised to your requirements and become binding only when set out in a written agreement signed by both parties.

4. Sample documents and screens

Sample documents, screens and data shown on the Website are illustrations built with fictional names, numbers and items. They do not show real customer data.

Descriptions of AI features are illustrative. Answers produced by the product depend on the documents you provide.

5. Intellectual property

The Website, the Crate Pilot name, logo, text, graphics and software are owned by or licensed to us and are protected by law. You may not copy, modify or redistribute them without our written permission.

6. Third-party links

The Website may link to third-party sites such as government agencies. We do not control them and are not responsible for their content or accuracy.

7. Disclaimer

The Website is provided “as is” and “as available”. To the extent permitted by law, we make no warranty that it will be uninterrupted, error-free or fit for a particular purpose.

8. Limitation of liability

To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the Website. Nothing in these terms excludes liability that cannot be excluded by law.

9. Privacy

Our Privacy Policy explains how we handle personal data collected through the Website.

10. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute.

11. Changes

We may update these terms from time to time. The date above shows the latest version. Continued use after a change means you accept it.

12. Contact

Questions about these terms: info@cratepilot.com.